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Änderungen von Dokument 07 FAQ

Zuletzt geändert von Carina Enke am 24.11.2025
Von Version 381.1
bearbeitet von Carina Enke
am 11.12.2018
Änderungskommentar: Es gibt keinen Kommentar für diese Version
Auf Version 202.1
bearbeitet von Carina Enke
am 19.05.2020
Änderungskommentar: Mittels Scroll Versions veröffentlicht aus dem Bereich LMSintern und Version 12.3.4.

Zusammenfassung

Details

Seiteneigenschaften
Inhalt
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2 2  {{layout}}
3 3  {{layout-section ac:type="single"}}
4 4  {{layout-cell}}
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7 -(% class="removedPlaceholderWrapper" %)
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11 11  {{/layout-cell}}
12 12  {{/layout-section}}
13 13  
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29 29  (% class="with-breadcrumbs sv-ti-done" %)
30 30  == (% class="sv-ti-title-text" %)Mit welchen Browsern kann die Lernplattform genutzt werden?(%%) ==
31 31  
32 -(% class="sv-ti-title-text" %)Die Lernplattform ist für die** aktuellsten Versionen von [[Mozilla Firefox>>url:https://www.mozilla.org/de/firefox||rel="nofollow" shape="rect" class="external-link"]]** und **[[Google Chrome>>url:https://www.google.de/chrome||shape="rect"]]** optimiert. Unter MacOS empfehlen wir die Verwendung von Firefox.
27 +(% class="sv-ti-title-text" %)Die Lernplattform ist für die** aktuellsten Versionen von [[Mozilla Firefox>>url:https://www.mozilla.org/de/firefox||rel="nofollow" shape="rect" class="external-link"]]** und **[[Google Chrome>>url:https://www.google.de/chrome||shape="rect"]]** optimiert. Aktuelle Empfehlungen zur Browsernutzung enthält die Seite [[Browserkompatibilität>>url:https://www.bps-system.de/help/display/LMSintern/.Browserkompatibilitaet+v12.x||shape="rect"]].
33 33  
29 +
34 34  (% class="with-breadcrumbs sv-ti-done" %)
35 35  == (% class="sv-ti-title-text" %)Werden meine Daten an eine externe Firma (BPS Bildungsportal Sachsen GmbH) weitergegeben?(%%) ==
36 36  
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83 83  Zu derartigen Warnungen kommt es, wenn im verwendete Browser das Zertifikat der DFN PKI (noch) nicht standardmäßig enthalten ist. Betroffen sind beispielsweise die Produkte von Mozilla. **Die Verbindung ist trotz der Warnung (% style="text-decoration: underline;" %)sicher(%%) verschlüsselt**.
84 84  
85 85  (% class="sv-ti-title-text" %)Sie können ggf. eine Ausnahmeregel im Browser konfigurieren oder das fehlende [[Wurzelzertifikat manuell installieren.>>url:https://tu-dresden.de/zih/dienste/service-katalog/arbeitsumgebung/e_mail/pki/pki_faq||shape="rect"]]
86 -
87 -== (% class="sv-ti-title-text" %)Was ist OpenVPN und wie kann ich das nutzen?
88 -(%%) ==
89 -
90 -(% class="sv-ti-title-text" %)Es ist möglich, eine Videokonferenz verschlüsselt in einem Virtual Private Network (VPN) zu übertragen. Dafür müssen Sie die Software für das VPN-Netzwerk starten und sich anmelden. Sollte die VPN-Software noch nicht auf Ihrem Rechner installiert sein, dann müssen Sie zuerst die Installation durchführen.
91 -
92 -* (% class="sv-ti-title-text" %)[[Installation OpenVPN BigBlueButton für Windows>>doc:OpenVPN BigBlueButton Windows]]
93 -* (% class="sv-ti-title-text" %)[[Installation OpenVPN BigBlueButton für OSX>>doc:OpenVPN BigBlueButton MacOS]]
94 -
95 95  {{/layout-cell}}
96 96  {{/layout-section}}
97 97  {{/layout}}
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101 101  {{panel title="Content"}}
102 102  
103 103  
104 -{{toc/}}
91 +{{toc minLevel="2"/}}
105 105  
106 106  **Further Information**
107 107  
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110 110  
111 111  == Which browsers are supported by the learning platform? ==
112 112  
113 -The learning platform is optimised for the **latest versions of **[[**Mozilla Firefox**>>url:https://www.mozilla.org/de/firefox||shape="rect"]]** **and [[**Google Chrome**>>url:https://www.google.de/chrome||shape="rect"]]. Under MacOS, we recommend the use of Firefox.
100 +The learning platform is optimised for the **latest versions of **[[**Mozilla Firefox**>>url:https://www.mozilla.org/de/firefox||shape="rect"]]** **and [[**Google Chrome**>>url:https://www.google.de/chrome||shape="rect"]]. Current recommendations for browser use can be found on the help page [[Browser compatibility>>url:https://www.bps-system.de/help/display/LMSintern/.Browserkompatibilitaet+v12.x||shape="rect"]].
114 114  
115 115  == (% style="color: rgb(62,68,68);" %)Will my personal data be passed on to an external company (BPS Bildungsportal Sachsen GmbH)?(%%) ==
116 116  
117 117  The BPS Bildungsportal Sachsen GmbH was established in 2005 as a joint venture of Saxon universities (which also use to be the shareholders). Ever since, the BPS Bildungsportal Sachsen GmbH has assumed system maintenance and development of the learning platform on behalf of the Saxon universities.
118 118  
119 -An integral part of this infrastructure is a spread authentication mechanism (based on Shibboleth), which uses the login data from the university computer centres. In this way, no new logins need to be assigned by the BPS Bildungsportal Sachsen GmbH, since the existing university accounts can be used to log in to the learning platform. For such an infrastructure, it is necessary that data leave the servers of the universities - but of course only via secure connections. For this purpose, you have to agree on the terms of use at your registration.
106 +An integral part of this infrastructure is a spread authentication mechanism (based on Shibboleth), which uses the login data from the university computer centres. In this way, no new logins need to be assigned by the BPS Bildungsportal Sachsen GmbH, as the existing university accounts can be used to log in to the learning platform. For such an infrastructure, it is necessary that data leaves the servers of the universities - but of course only via secure connections. To allow this, you must give your consent by accepting the terms of use at your registration.
120 120  
121 -The transmission of data to third parties is prohibited according to §4 of the terms of use. You can obtain free information about your personal data which are stored at the system operator BPS Bildungsportal Sachsen at any time: [[support@bps-system.de>>mailto:support@bps-system.de||shape="rect"]]
108 +The transmission of data to third parties is prohibited according to §4 of the terms of use. You can obtain free information about your personal data which is stored at the system operator BPS Bildungsportal Sachsen at any time: [[support@bps-system.de>>mailto:support@bps-system.de||shape="rect"]]
122 122  
123 123  == I cannot log in, what am I supposed to do now? ==
124 124  
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125 125  Make sure that you are using the correct login data (user name and password). Via [[**//Forgot your password?//**>>url:https://www.bps-system.de/help/display/LMSintern/.Anmeldung+v3.2||shape="rect"]]**// //**on the login page, you can reset your password.
126 126  
127 127  {{info}}
128 -Whether you can set a new password depends on your institution and the configuration of the learning platform. Either the login data are centrally managed by the data centre of your university or you have to contact the support team of the learning platform.
115 +Whether or not you can set a new password depends on your institution and the configuration of the learning platform. Either the login data is centrally managed by the data centre of your university or you have to contact the support team of the learning platform.
129 129  {{/info}}
130 130  
131 131  == (% style="color: rgb(62,68,68);" %)I forgot my password. How can I reset it?(%%) ==
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133 133  Via the link [[**//Forgot your password?//**>>url:https://www.bps-system.de/help/display/LMSintern/.Anmeldung+v3.2||shape="rect"]]**// //**on the login page, you can reset your password.
134 134  
135 135  {{info}}
136 -Whether you can set a new password depends on your institution and the configuration of the learning platform. Either the login data are centrally managed by the data centre of your university or you have to contact the support team of the learning platform.
123 +Whether or not you can set a new password depends on your institution and the configuration of the learning platform. Either the login data is centrally managed by the data centre of your university or you have to contact the support team of the learning platform.
137 137  {{/info}}
138 138  
139 139  == How can I change my password? ==
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141 141   You can change your password in the section [[My Profile>>url:https://www.bps-system.de/help/display/LMSintern/.User+profile+v3.2||shape="rect"]].
142 142  
143 143  {{info}}
144 -Whether you can set a new password depends on your institution and the configuration of the learning platform. Either the login data are centrally managed by the data centre of your university or you have to contact the support team of the learning platform.
131 +Whether or not you can set a new password depends on your institution and the configuration of the learning platform. Either the login data is centrally managed by the data centre of your university or you have to contact the support team of the learning platform.
145 145  {{/info}}
146 146  
147 147  == (% style="color: rgb(62,68,68);" %)How can I change my last name?(%%) ==
148 148  
149 -The master data (first name, last name) are centrally managed by the data centre of your university or institution and can thus not be independently changed within the learning platform. In this case, please consult the computer centre of your institution.
136 +The master data (first name, last name) is centrally managed by the data centre of your university or institution and can thus not be independently changed within the learning platform. In this case, please consult the computer centre of your institution.
150 150  
151 151  == (% style="color: rgb(62,68,68);" %)The WebDAV connection or the network drive does not work any more on Windows Vista and Windows 7. What am I supposed to do now?(%%) ==
152 152  
153 -In Windows Vista and Windows 7, the establishment of a WebDAV connection via a Windows network drive may cause problems. We recommend the use of a stand-alone programme. For further information, please refer to the section [[WebDAV>>url:https://www.bps-system.de/help/display/LMSintern/.WebDAV+v3.2||shape="rect"]] [[connection>>url:https://www.bps-system.de/help/display/LMSintern/.WebDAV+v3.2||shape="rect"]].
140 +Under Windows Vista and Windows 7, establishing a WebDAV connection via a Windows network drive may cause problems. We recommend the use of a stand-alone programme. For further information, please refer to the section [[WebDAV>>url:https://www.bps-system.de/help/display/LMSintern/.WebDAV+v3.2||shape="rect"]] [[connection>>url:https://www.bps-system.de/help/display/LMSintern/.WebDAV+v3.2||shape="rect"]].
154 154  
155 155  == (% style="color: rgb(62,68,68);" %)I receive the message "Secure Connection Failed". What am I supposed to do now?(%%) ==
156 156  
157 157  [[image:attach:ff_sec_error.jpg]]
158 158  
159 -Such warnings are displayed if the certificate of the DFN PKI is not (yet) included by default in the used browser. Affected are, for example, the products by Mozilla. **The connection is __securely __encrypted despite this warning.**
146 +Such warnings are displayed if the certificate of the DFN PKI is not (yet) included by default in the used browser. Affected are, for example, the products by Mozilla. **The connection is __securely__ encrypted despite this warning.**
160 160  
161 -You may be able to configure an exception rule in your browser or to [[install the root certificate manually.>>url:https://tu-dresden.de/zih/dienste/service-katalog/arbeitsumgebung/e_mail/pki/pki_faq||shape="rect"]]
162 -
163 -== What is OpenVPN, and how can I use it? ==
164 -
165 -It is possible to hold an encrypted video conference by means of a virtual private network (VPN). You just have to run the software for the VPN network and log in with your personal access data. If the VPN software is not yet installed on your computer, then you have to perform the installation first.
166 -
167 -* [[Installation OpenVPN BigBlueButton for Windows>>url:https://www.bps-system.de/help/display/LMSintern/.OpenVPN+BigBlueButton+Windows+v3.2||shape="rect"]]
168 -* [[Installation OpenVPN BigBlueButton for OSX>>url:https://www.bps-system.de/help/display/LMSintern/.OpenVPN+BigBlueButton+MacOS+v3.2||shape="rect"]]\\
148 +You may try to configure an exception rule in your browser or [[install the root certificate manually.>>url:https://tu-dresden.de/zih/dienste/service-katalog/arbeitsumgebung/e_mail/pki/pki_faq||shape="rect"]]
169 169  {{/sv-translation}}
Confluence.Code.ConfluencePageClass[0]
id
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1 -196083727
1 +337772826
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1 -https://www.bps-system.de/help/display/SOV/wiki/spaces/LMS/pages/196083727/FAQ
1 +https://www.bps-system.de/help/display/SOV/wiki/spaces/LMS/pages/337772826/FAQ